General Information

We have been a "Mom & Pop" store for over 40 years, and we do everything from answering the email to fulfilling the orders.

Payment Information
We accept all Major Credit Cards, PayPal, Money Orders and Checks. At checkout you will have the option to select.
If you are uncomfortable with ordering online or if you have any issues with the shopping cart, just send me an email with what you want to order and we can bypass that step and I will give it my personal attention.
My email address is: walt@flutesonline.com

We are closed Sundays allow the whole day for worship, Bible reading and prayer.
Orders placed before Saturday night will be shipped Monday.
Orders placed late Saturday night through Sunday may not be shipped until Tuesday depending on how many orders we have.

Shipping Information
Shipping costs are based on weight, value, distance, size, shipping option, etc.
The calculated shipping cost will be displayed in the order form when you enter your address into the shopping cart system.
You will get an email with tracking information so you can track your flute.

International orders
We no longer ship outside the USA for various reasons.

Guarantee Information
If you are not completely satisfied, you have seven days from the day you receive it to notify me you want to return the flute. Contact me for a return address and instructions. After returning in original condition, you receive a complete refund. PDF files and songbooks are not returnable. See the guarantee page for complete details.
To see what my customers say about our products, click here.

Pricing & Accuracy
Every effort is made to have accurate information on this web site.
Prices are subject to change at any time and some items are limited to stock on hand.
We reserve the right to refuse to honor any incorrect Internet prices as we cannot account for the occasional human error.  We strive to be as accurate as possible, but prices and information contained within this website are subject to errors and omissions.

Contact Information
We are a "Mom & Pop" store and we do everything from answering the email to refurbishing the flutes.
My E-mail is walt@flutesOnline.com Email is the best way to contact me.
Phone - 267-880-0828
Email is the best way to contact me.

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